We ship the product within 2-3 days (excluding weekends and public holidays) after receiving the payment. To countries located in North America, Europe, Australia, and East Asia, we always send via DHL, FedEx or UPS. To other countries we ship via EMS.
If the product arrived damaged, than you need to contact us, and we will replace it with a new one for free. If you have received the product, and it is good, but you no longer need it, or you have changed your mind about buying the product, we do not accept returns on this kind of claims.